Claims Handling Protocol

During IMCC 2005 a draft leader’s claims protocol was introduced, the prime objective of which was to establish the predominant responsibilities of a claims leader with regard to information and settlement. The issues were discussed in workshop sessions at the Conference as a result of which there was a consensus that the protocol should be considered further by a working group formed of representatives of various markets who could discuss the issues with insurers in their respective markets.

Michael Harvey was asked to steer this working group with a view presenting developments for consideration at next year’s conference. The constant interest showed by the attendees convinced the organisation of the need of a permanent working group to further explore the various issues and develop the Protocol, regularly updating about the advancements.

The working group, whose primary objective is to establish a set of guidelines to promote the efficient handling of hull claims hence improving the service provided to shipowners, is now comprised of the following:

Michael Harvey (UK) - Chairman
Paul Cunningham (UK)
Jostein Egeland (Norway)
Joe Grasso (USA)
Neil Hawkins (UK)
Giles Heligon (France)
Alan Hildrew (UK)
Lars Malm (Sweden)
Theodoro A. Papaioannu (Italy)
Thore Schiller (Germany)

The latest version of the Claims Handling Protocol, as approved during IMCC'07, can be downloaded here

Any comments on the CHP should be referred to Michael Harvey or a member of the IMCC organising committee.